Packaging and Shipping Quality: Practical Basics

Space and cushioning: Allow enough space between the item and outer box. Fill gaps with bubble wrap, foam or paper. Secure the item so it cannot move. Movement raises the chance of damage.

• Avoid direct contact between glass and carton
• Use multiple padding layers for fragile parts
• Fix items with partitions or foam

Labelling and details: Mark fragile shipments clearly. Labels like "fragile" guide handling staff. Include clear delivery address and contact details. A visible packing list speeds checks.

• Readable address field secured on the parcel
• Short, clear content description on the packing list
• Simple handling instructions in plain language

Preparing the parcel: Inspect packing and product before sending. Take photos of the packed item. Measure and weigh accurately. Incorrect data can delay the shipment.

• Photo evidence before sealing the box
• Correct customs content for international parcels
• Attach documents safely inside the package

Avoiding and handling damage: Set a clear routine for transport damage. Define who inspects, who documents and who reports. Act quickly to keep options open. Report damage to the carrier or seller without delay.

• Photograph parcel, content and labels immediately
• Note damages on the delivery receipt
• Keep contact person and claim deadlines handy